Bookkeeping overview

In this article, you'll learn your way around the Transactions tab in Bookkeeping. Your bank charges and deposits land here, get filed into categories and get approved. Once you know what each part of the screen does, a month of books takes a few minutes instead of an afternoon.

Note: Bookkeeping is off until you switch it on in Features, and nothing shows up until your bank is connected. If you haven't done that yet, start with Turning on Bookkeeping and connecting your bank.

To open your transactions:

  1. In the menu, click Bookkeeping.
  2. Make sure Transactions is selected at the top right, next to Rules & settings.
The Transactions tab in Bookkeeping
The Transactions tab in Bookkeeping
Note: If your bank is connected but you haven't said which accounts count yet, the tab shows Which accounts belong in the books? instead. Tick your business accounts and click Import from … accounts. On the phone app this step sends you to the web.

The two tabs at the top

Two tabs sit on the same line as the Bookkeeping heading:

  • Transactions is the ledger itself. A small yellow number next to it counts every transaction still waiting for approval across the whole year, not just the month you're looking at, so a charge from March doesn't hide while you're in August.
  • Rules & settings is where your rules, accounts and automation live. See Bookkeeping settings: accounts, automation and always approve.

Moving through the year

At the top left there are two sets of arrows.

  • The year arrows load a different year. The whole year comes onto the screen at once.
  • The month arrows don't filter anything. They scroll you to that month's section, and the rest of the year stays above and below it. Click the month name to jump back to it. If a month has no transactions, the arrow takes you to the nearest month that does.

Under the arrows you'll see In, Out and Net for the year. Money moved between your own accounts isn't counted in those; it shows as a small line underneath instead. If your transfers don't add up to zero, a red line replaces it and tells you how far over or short they are.

Syncing with your bank

To pull the latest from your bank:

  1. Click Sync now at the top right.
  2. Watch the progress bar while it checks your bank and files what's new.
  3. Read the summary that appears when it's done. Click dismiss to clear it.

If nothing new came in, the summary says Already up to date — nothing new at your bank and how many transactions it checked. If something did, it tells you how many are new, how many were filed by rules, matched to receipts, suggested and auto-approved.

Next to the button, Synced with a date and time shows when your bank data last updated. The CRM also syncs by itself when you open the tab and a sync is due, so you may see the progress bar without clicking anything.

Tip: Your bank shares data about once a day, and pending charges only show up once they post. If yesterday's charge isn't there yet, give it a day.

The four views

Under the arrows are four views, each with a count beside it:

  • Needs approval is anything not approved yet and not excluded. This is where you'll spend most of your time.
  • Approved is everything you or the CRM has signed off.
  • Excluded is transfers and other lines kept out of your books.
  • All is every transaction for the year.
Switching between the views

Filtering and searching

To the right of the views:

  • The All categories drop-down narrows the list to one category. Each option shows that category's total.
  • The search box (Search merchant, category, amount…) looks through the whole year, not just what's on screen, and shows how many matches it found.

Reading the table

The table has Date, Merchant, Category and Amount columns. Deposits show in green. To make a column wider or narrower, drag the edge of its header. The CRM remembers your widths in that browser.

Each month starts with a header row showing the month, how many entries it has, and its money in and money out.

A category drop-down with a yellow border means the row still needs a category. Next to a filed category you'll see a small word saying where it came from:

  • rule means one of your rules filed it.
  • receipt means it was matched to a receipt.
  • you means someone picked it by hand.
  • AI means the CRM's suggestion was used.

When there's a suggestion you haven't taken yet, you'll see the suggested category with an Accept link instead. A suggestion comes from a rule set to suggest only, or from the CRM's own guess.

Note: On the free CRM, suggestions come from your rules only. The CRM doesn't guess categories for you there.

The last column is what you can do with the row:

  • A filed row has an Approve button. It opens Approve this expense, where you can also tick Always approve expenses like this.
  • An approved row says Approved (or Approved · auto if the CRM approved it). Hover it and click Undo to send it back.
  • An excluded row has Include.

Filed rows that still need approval also get a checkbox, so you can approve several at once with Approve selected. In Needs approval, the box in the header selects them all. See Categorizing and approving transactions.

Opening a transaction

To see more about a transaction:

  1. Click the merchant name.
  2. The row opens underneath with more options. Click the name again to close it.
Opening a transaction

In the open row you can:

The open row also shows a Matched receipt box when a receipt is attached, filed by rule with the rule that filed it, and approved by with who approved it.

The yellow banners

Two yellow banners can appear at the top of the page:

  • One counts receipts paid from other accounts, like a personal card, cash or Venmo. Those won't come in from the bank, so they need entering by hand. Click Review them in Receipts to see them.
  • One counts crew payments that haven't been matched to anything on the bank feed, with their total. Click Review them in Subcontractors to see them.

On a phone

The phone app and the CRM in a phone's browser show the same, simpler version of the Transactions tab:

  • There's an extra Reimbursements view listing receipts paid from other accounts, each with a Mark recorded button.
  • There are no In, Out and Net figures, no Date column and no yellow banners.
  • Sync now sits next to the category filter. There's no progress bar; you get a short note when it's done. You can also pull down to refresh.
  • Month headers show the entry count only.
  • Approve approves the row straight away, with no approval box, and tapping Approved sends it back to the queue.
  • You can't open a row, so splitting, excluding and notes are desktop only.
  • Long lists show the first part of the year, then a Show more button at the bottom.