Job photos and videos
Review Monster's CRM keeps photos and videos with the job they came from. Before and after shots, a damaged wall, the load in the truck. They're all on the job page, where anyone who needs them can find them.
When the work is done, send the customer a link. They open it and see the photos from their own job. No sign-in, and nothing else from their account.
One bucket per job
Take photos and videos from the camera or pick them from the photo library, on the web or in the phone app. They go straight onto the job, and the crew's uploads land in the same place as the office's.
Full-size photos are fine. They're resized and converted automatically, so they load fast without you thinking about it.
- Photos and videos from camera or library
- Kept on the job they belong to
- Resized and converted automatically
- Crew uploads land on the same job
Share them with the customer
Send a ready-made text or email with a link to that job's photos. The message is written for you, and you can change it before it goes. The job page shows when the photos were last sent.
Uploads that don't get lost
Photos are saved on the phone before anything is sent. If the app gets closed or the tech walks into a dead spot, the upload picks up and finishes on its own. That goes for long videos too.
Daily Google Business Profile posts
The Photos page has a second half: a library for your Google Business Profile. Upload shots from the field, up to ten at a time, and one goes out as a post on your profile each day. It keeps your listing active without anyone having to remember.
That library is separate from your job photos on purpose. A picture of someone's garage never becomes a post unless you put it there. The daily posts come with the SEO plan.
In practice
On a normal Tuesday a cleaning crew snaps before and after photos of a move-out clean. The office sends the landlord the photo link with the invoice, and the landlord forwards it to the tenant. The best after shot goes into the Google library, and it's posted on the business profile on Thursday.
Questions people ask
Can I share job photos with a customer?
Yes. Send a text or email with a link to that job's photos. The customer opens it without signing in and only sees the photos from their own job.
What if a tech closes the app during an upload?
The upload still finishes. Photos and videos are saved on the phone first, and the upload carries on in the background or picks up the next time the app opens.
Do job photos get posted to Google automatically?
No. Job photos stay with the job. Only photos you add to the separate Google Business Profile library get posted, one a day, and that's part of the SEO plan.
Works well with
One page per job with the customer, crew, items, photos, payments and a timeline of everything that happened.
The Review Monster CRM app for iPhone and AndroidYour whole CRM on your phone: schedule, jobs, texts, calls and payments, with alerts when something needs you.
EstimatesBuild an estimate from your price book, add photos, and let the customer sign to approve it from their phone.
Review requestsMark a job Done and the customer gets a review request by text and email, without anyone remembering to ask.
Job photos and videos comes with the CRM
And the CRM comes with every Review Monster plan. Most people are up and running in about 30 minutes.