The Review Monster CRM app for iPhone and Android
Review Monster's CRM has a native app for iPhone and Android. It isn't a cut-down version of the website. The schedule, jobs, estimates, invoices, conversations, calls and settings are all there, and changes show up on both the app and the web.
Download it, sign in with the same login you use on the web, and you're running the business from your pocket.
Everything, not just the basics
Book a job, build an estimate with photos, text a customer, call them from your business number, take a card with Tap to Pay, and mark the job Done. All from the phone, all landing in the same CRM the office sees.
The home screen shows your upcoming day, anything that needs attention, like overdue jobs, and the shortcuts you use most.
- Schedule with Timeline, Day and Map views
- Jobs, estimates, invoices and payments
- Texts, calls and voicemail on your business number
- Tap to Pay for cards in person
- Automations and settings
Push notifications and a badge that means something
The app sends a push for the things you want to hear about: a new text, a missed call, a new lead, an approved estimate, a payment, a job assigned to you. You pick which ones in Settings.
The number on the app icon is a live count of what's waiting: unread messages, missed calls and voicemails, new leads, approved estimates with no job yet, and jobs past their day. When it's zero, you're caught up.
Calls on your business number
The built-in dialer calls customers from your business line, so your personal cell stays private. Incoming calls to the business number ring the app, and calls, voicemails and their transcripts all land in the customer's conversation.
Locked when it should be, quick when it shouldn't
Face ID or a fingerprint protects the app after you've been away from it for a week, without nagging you every time you open it.
Photos and videos are saved on the phone before they upload, and the upload keeps going after the app closes. A dead spot in a basement can't lose your job photos.
In practice
On a normal Tuesday the owner is on a job site when the phone buzzes: a new lead from the website. They open the app, call the customer from the business number, build an estimate with three photos while standing in the driveway, and the customer signs it before the owner is back in the truck.
Step-by-step help for the review monster crm app for iphone and android is in the Help Center, with short screen recordings.
Open the Help CenterQuestions people ask
Is there an app for iPhone and Android?
Yes. The Review Monster CRM app is available for both iPhone and Android, and it's free with every Review Monster plan.
Does the app do everything the website does?
Yes, the app is the full CRM. Changes made on the phone show up on the web right away, and the other way around.
Can I make calls from my business number on the app?
Yes. The app has a dialer that calls out from your Review Monster business number, and incoming calls to that number ring the app.
How fast can I get started?
Your CRM, a local business number and texting are usually set up within about 30 minutes of signing up. Download the app and sign in with the same login.
Works well with
A local business number that rings your app and browser, records, transcribes and screens out robocalls.
Tap to PayThe customer taps their card or phone on yours. No card reader, and the job balance clears.
All-in-one inboxOne inbox for texts, emails, Facebook messages, calls and voicemails, with each customer in one thread.
Crew app for techs and subcontractorsYour crew gets their jobs, a clock, mileage, receipts and pay history on their phone, and only what they need.
The Review Monster CRM app for iPhone and Android comes with the CRM
And the CRM comes with every Review Monster plan. Most people are up and running in about 30 minutes.