Crew app for techs and subcontractors
Review Monster's CRM gives your crew their own view of the business. Employees sign in to the CRM app with the permissions you set. Subcontractors get a crew app with their jobs, a time clock, mileage, receipts and pay history, and nothing they don't need.
Subcontractors don't need a CRM login. They sign a W-9 from a text, pick a password, and they're in.
Their jobs, their day
The crew see the jobs they're assigned to, in Timeline, Day or Map view. Each job shows when and where, a map with a Navigate button, the customer's name, the description, notes, and who else is on the crew.
Customer phone numbers and emails stay with the office. Teammates on the same job can still call and text each other through the company line.
- Jobs they're assigned to, nothing else
- Navigate straight from the job
- Photos and videos onto the job
- Full price book to add, change or remove items
- Take cash, check or card payments
Status buttons that do the work
A simple status picker on each job: On my way, Pending, Done or Canceled. On my way texts the customer. Done asks whether to send the customer a review request, and that answer is all it takes.
Clock, mileage and receipts
Subcontractors clock in and out on their phone and can fix their own times for today. Any edit is flagged for the office with the original times, so nothing changes quietly.
If you pay someone mileage, the app counts their miles by GPS while they're clocked in. They can add a day the GPS missed. Receipts they scan for things they paid for themselves are added to what they're owed.
W-9s, pay and 1099s
Add a subcontractor and they get a text to sign their W-9 on their phone. The signed form is saved, and their details feed your 1099 report at year end.
The office sees hours, mileage and receipts add up into one amount for each person, pays them through Venmo or marks them paid another way, and the crew see a paid stamp on each day in their pay history.
In practice
On a normal Tuesday a subcontractor clocks in at 7:30, taps Navigate to the first job, adds a mattress fee from the price book, and marks it Done with a review request. They scan a dump receipt on the way back. At the end of the week the office sees hours, 46 miles and the receipt in one total, pays it, and the sub sees it stamped paid on their phone.
Step-by-step help for crew app for techs and subcontractors is in the Help Center, with short screen recordings.
Open the Help CenterQuestions people ask
Do subcontractors need a CRM login?
No. Subcontractors sign in with their phone number and the password they set when they signed their W-9. They see their own jobs, time, mileage and pay, and nothing else.
Can my crew see customer phone numbers?
Not in the subcontractor view. They see the customer's name and address for the job, while phone numbers and emails stay with the office.
How is mileage tracked?
By GPS while the person is clocked in, for anyone you pay mileage. Each person has their own rate, and they can add miles for a day the GPS didn't cover.
Does it handle W-9s and 1099s?
Yes. New subcontractors sign their W-9 from a text, and what you've paid them feeds a 1099 report at year end.
Works well with
Your whole CRM on your phone: schedule, jobs, texts, calls and payments, with alerts when something needs you.
Team scheduleBuild the week's shifts, publish them when they're ready, and handle time off, trades and covers in one place.
ReceiptsSnap a photo at the register. The merchant, amount and category are read for you and kept for good.
On-my-way texts with live trackingOne tap and the customer gets a text with a live map of the truck coming to them, and an ETA.
Crew app for techs and subcontractors comes with the CRM
And the CRM comes with every Review Monster plan. Most people are up and running in about 30 minutes.