The CRM for concrete and paving contractors
Concrete work is estimate-heavy. You measure, photograph, price it out, and then wait for the customer and the weather to agree on a day.
Review Monster's CRM keeps the estimate, the deposit, the pour date and the final invoice on one job, and tells the customer when plans change. It's free with every Review Monster plan and live in about 30 minutes.
The hard parts
Estimates that need a site visit
Every driveway and patio is different. You need measurements, photos and a clear quote, and then a follow-up if they don't answer.
Weather moves everything
Rain pushes a pour, which pushes the next one. Every customer on the list needs to hear about it.
Deposits and big final bills
Jobs this size need a deposit to hold the date and a clean final invoice. Chasing either one eats your evenings.
How the CRM helps
Price from your price book, attach the photos from the walk-through, and send it by text. The customer approves and signs online.
Before, during and after photos stay on the job, so you have a record of the site and the finished work.
Ask for a deposit when the estimate is approved, and take the balance by card, online or in person.
Drag a pour to a new day when the forecast changes, and see what else on the calendar it affects.
Text every affected customer from one place when the weather moves the schedule.
When the job is Done, the customer gets a review request, ideally once the new driveway has cured and looks its best.
A day with it
You walk a driveway tear-out on Tuesday morning, take photos and measurements, and send the estimate from the truck before the next stop.
The homeowner approves it that night and pays the deposit online. The pour goes on the calendar for next Thursday.
Thursday's forecast turns to rain. You move the pour to Monday and text the customer from the same thread they approved the estimate in.
Monday it's poured, photos go on the job, the final invoice goes out and the customer pays from the link. A review request follows.
Questions people ask
Can I collect a deposit when the estimate is approved?
Yes. You can ask for a deposit on an estimate, and the customer can pay it online when they approve.
Can I attach photos to an estimate?
Yes. Photos from the site visit can go out with the estimate so the customer sees exactly what you're quoting.
Does the crew use the app on site?
Yes. Crews see their jobs, addresses and notes on iPhone or Android, and can add photos as they work.
We also build websites for concrete and paving businesses, wired straight into the CRM.
See the websitesReady to try it for concrete and paving?
You'll be up and running in about 30 minutes, with your own local business number.