In this article, you'll learn how to read the Job Statistics report. It shows your workload at a glance: how many jobs came in over a stretch of time, how many got finished or canceled, what kind of work they were and which towns they were in.

It's about the number of jobs, not the money you collected. For revenue and where your customers come from, the Sales and ROAS reports cover that (more on those at the end).

To open the report:

In the menu, click Reports.
Under Business reports, click the Job Statistics tile.

Note: You'll only see Reports in the menu if your user has the Financial Data permission. That's true on the web and in the phone app.

The Job statistics page with its tiles, chart and tables

Picking a date range

The report counts every job created in the window you pick, dated by the day the job was made, not the day it's scheduled for. The page says so right under the title: "Every job created in this window, by when it came in."

On a desktop, the pills at the top right of the page set the window:

Last 30 days
Last 90 days
This year
Last 12 months (what the report opens on)
All time

Click a pill. The page reloads with every tile, the chart and the tables counted for that window.

On a phone-sized browser window, the pills become one boxed Range field. Tap it, pick a window from the sheet, and the page reloads the same way.

Switching the date range on Job statistics

The tiles across the top

Five tiles sum up the window:

Jobs created: every job made in the window.
Done: how many of those are marked Done, with the share of all jobs created under it ("of created").
Canceled: how many were canceled, with your cancel rate under it.
Unscheduled: jobs that still don't have a date and time on the calendar.
Avg job value: the average job total, leaving canceled jobs out so they don't drag the number down.

Tip: A rising Unscheduled count is worth a look. Those are jobs someone created and never put on the calendar.

Jobs created by month

Under the tiles, the Jobs created by month chart has one bar per month in the window, so you can spot your busy and slow seasons. A month with no jobs still gets its slot, so a quiet month shows up as quiet instead of disappearing. On All time, the chart goes back three years at most.

By status

The By status table lists each job status with:

Jobs: how many jobs are in that status.
Share: that count as a percent of all jobs created in the window.
Value: the combined job totals.

It's sorted with the busiest status first. If nothing was created in the window, the table reads "No jobs in this window."

By job type

The By job type table breaks the same jobs down by job type, with Jobs, Value and Avg / job for each. Jobs with no type set are grouped as No type. This is a quick way to see which kinds of work you do most and which ones are worth the most per job.

Tip: If a lot of jobs land under No type, set up job types and pick one on each job so this table tells you more.

Top cities

The Top cities table shows your 10 busiest cities by number of jobs, with the Jobs and Value for each. It reads the city and state from the job's address, so the table only appears once at least one job in the window has them.

Reading the report on the phone app

The phone app has the same report with the same numbers, laid out for a smaller screen.

Open the menu and tap Reports.
Under Business reports, tap Job Statistics.
Tap the Range field under the title and pick a window from the sheet. It opens on Last 12 months.

The tiles sit two to a row, the chart comes next, and each table row is its own block: the status, type or city on top, with the figures labeled underneath.

Where to look for money and sources

Job Statistics doesn't split work out by team member, and it doesn't show the payments you collected. For those:

The Sales report covers revenue.
The ROAS report shows where your customers come from and what each source earns you.

Reviewing business performance with the Job Statistics report